Vaam

Last updated: 13 February 2024

Privacy Policy

Vaam AB (Swedish company registration 559266-8833, Stockholm) is committed to responsible handling of personal data for our video messaging platform.

1. Data Collection

Vaam collects the following types of information:

  • Registration details (name, email, password, optional photos)
  • Service usage information (videos created, comments, uploaded data)
  • Social media and survey participation data
  • Subscription preferences
  • Customer support interactions
  • Third-party service integrations
  • Payment information
  • Cookies and device identifiers
  • Technical data (IP address, browser type, device OS)
  • Usage analytics
  • Customer feedback

2. Data Usage Purposes

We use your data for the following purposes:

  • Providing and maintaining the platform
  • Fulfilling contractual obligations
  • Service notifications and updates
  • Content optimization
  • Marketing communications
  • Fraud prevention and security
  • Legal compliance
  • Anonymized research on workplace trends

3. Legal Basis for Processing

Processing of your personal data relies on consent, contractual fulfillment, or legitimate interests depending on the specific purpose.

4. User Rights

You have the following rights regarding your personal data:

  • Right to access personal data
  • Right to erasure (deletion)
  • Right to data correction
  • Right to restrict or object to processing
  • Data portability requests
  • Consent withdrawal
  • Complaint filing with Swedish Data Protection Authority

5. International Data Transfers

Data may be transferred outside the EEA with appropriate safeguards including adequacy decisions, standard contractual clauses, or Privacy Shield compliance.

6. Data Retention

Personal data is retained as long as necessary for processing purposes, legal obligations, dispute resolution, and agreement enforcement.

7. Security Measures

We implement the following security measures:

  • Consent and permission management
  • Privacy-by-design implementation
  • Limited employee/contractor access
  • Secure storage systems
  • Confidentiality agreements
  • Business continuity and disaster recovery
  • Data breach management protocols
  • Office facility security
  • Network segregation and penetration testing

8. Profiling & Automated Decisions

Vaam does not conduct systematic monitoring or automated profiling with legal or significant effects on individuals.

9. Minors

Our services are not directed at persons under 18 years of age. Vaam does not knowingly collect data from children.

10. Cookies

Cookies are used for analytics, personalization, and marketing purposes. Users can disable cookies through browser settings.

11. Gmail Integration

When using Gmail integration:

  • We access email metadata only (not message content)
  • We store only email address, authentication tokens, and message identifiers
  • We do not store emails, share data with third parties, or use for advertising
  • Users can revoke access at any time

12. Policy Changes

Vaam may revise this policy from time to time. Continued use of the service indicates acceptance of updates.

Contact

For privacy-related inquiries, please contact us at support@vaam.io.